Frequently Asked Questions (FAQ's) About Team Healthy Hair Products

  • What products do you recommend I use? 
    • Both the Eb'onee Shine and Healthy Scalp Salve will help improve the health of your Natural Hair. The Healthy Scalp Salve will aid damaged areas of the scalp, while the Eb'onee shine will help with design and style. While they work extremely well separated, they were formulated to achieve quicker results when used together. 
  • How long does it take to see results? 
    • Everyone's hair is different. Results will vary based on hair textures and current hair condition. We have seen results in as little as one week. 
  • How long will it take for me to receive my package? 
    • Shipping takes 4-10 Business days. After each order is placed, it takes about 3-5 business days for your credit card information to process. Once the payment has processed, your package will be shipped within 3-5 business days. A pre-shipped tracking number will be sent to the email address associated with the account.
    • If your package becomes lost, please contact us as soon as possible so that a claim is filed with the post office. We are not responsible for shipping delays caused by the post office, natural disasters or holiday delays.
  • Do you offer Discounts or Promotion for large orders?